Privacy Policy
1. Who We Are
BlueTile ("BlueTile", "we", "us", or "our") is an AI-powered medical education platform available at bluetile.io. BlueTile is operated as an independent product and is not affiliated with any medical institution, examination body, or publisher.
For privacy-related queries, contact us at: [email protected]
2. What Data We Collect
2.1 Account Information
When you sign in using Google OAuth, we receive and store:
- Your email address
- Your name (as provided by Google)
- Your profile picture/avatar
We do not store your Google password. Authentication is handled entirely by Google.
2.2 Usage Data
As you use BlueTile, we collect:
- Medical topics and queries you search for
- Hex map / mind map data you create and save
- Feedback, ratings, and issue reports you submit
- Daily query counts and usage metrics for service management
2.3 Technical Data
We automatically collect standard technical information including:
- IP address
- Browser type and version
- Device type and operating system
- Request IDs and timestamps
- Session data
3. How We Use Your Data
We use your data to provide and improve BlueTile, generate AI educational content, save and personalise your learning maps and history, maintain service performance and security, respond to support requests, and meet our legal obligations.
4. Third-Party Services We Share Data With
BlueTile uses the following third-party services that may process your data:
- Anthropic (Claude API): Your medical search queries are sent to Anthropic's API to generate educational content. Anthropic's privacy policy governs their handling of this data. See: anthropic.com/privacy
- Google OAuth: Used for sign-in. Google receives your authentication requests. See: policies.google.com/privacy
- Hosting & Infrastructure: Our infrastructure and databases may be located outside India. By using BlueTile, you consent to your data being transferred to and processed in these jurisdictions.
5. Data Retention
We retain your data for as long as your account is active. Specifically:
- Account information: retained until you delete your account
- Query history and map data: retained for the duration of your account
- Technical logs: retained for up to 90 days
- Flagged/reported content: retained as long as required for safety and moderation purposes
6. Your Rights Under the DPDP Act 2023
Under India's Digital Personal Data Protection Act, 2023, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete personal data
- Erase your personal data (right to be forgotten)
- Withdraw consent for processing of your data
- Nominate another person to exercise rights on your behalf
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
7. Data Security
We take reasonable technical and organisational measures to protect your data, including:
- Encrypted data transmission (HTTPS/TLS)
- Secure database storage with access controls
- API key management and rate limiting
No system is completely secure. In the event of a data breach that affects your rights, we will notify you as required by applicable law.
8. Children's Privacy
BlueTile is intended for use by medical students and professionals who are 18 years of age or older. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has provided us with personal data, please contact us immediately at [email protected].
9. Medical Disclaimer
Content generated by BlueTile is for educational and exam preparation purposes only. It is not intended as medical advice, clinical guidance, or a substitute for professional medical judgement. BlueTile is not liable for any clinical decisions made based on content generated by this platform.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we will notify registered users via email. Continued use of BlueTile after changes are posted constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
BlueTile Email: [email protected] Website: bluetile.io